Frequently Asked Questions
Everything you need to know about shopping with Cracked Soda.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic US. International orders may take 10-21 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a request.
How do I know which size to order?
Each product page includes a detailed size chart. Our items generally follow standard athletic sizing, but we recommend checking specific measurements for the best fit.
Do you restock sold-out items?
Many of our limited-edition drops do not restock once sold out. However, core collection items are replenished every 4-6 weeks. Sign up for email alerts to be notified first.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Afterpay.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team.